One of the smartest advertising ideas in your shop is the use of customer testimonials. If your competitor down the road has this data available on his site, they may most likely choose his shop. If you do not have a web page to your shop yet, I strongly counsel you get one. Contact the CEO of PetSmart and allow them to know that you’ll NOT shop PetSmart till they kick Banfield to the curb.
Bear in mind to all the time be nice and genuinely concerned to help your clients and they’ll select to have the repairs finished at your shop extra typically. They need directions, hours of operation, DRP affiliations, estimate appointments or charges, what to expect, and skills of the physique shop.
If your competitor down the road has this information available on his web site, they’ll in all probability choose his shop. If you don’t have a site in your shop but, I strongly recommend you get one. Contact the CEO of PetSmart and let them know that you will NOT shop PetSmart until they kick Banfield to the curb.
Even if the insurance company tries to steer them to another shop (or your shop in case you are on their Direct Repair Program), they could want to rapidly and easily try their options online earlier than they decide where to go. They’ll often use the online to see what shops are of their neighborhood.